Sub-processors
The providers that process customer data on behalf of Lodeline, what each one handles, and where.
Providers
- Tiger Data
- Database. Usage metadata, teams, budgets, invoice totals, workspace settings.
- Germany (Frankfurt)
- Fly.io
- Data intake and scheduled syncs. Usage metadata as it arrives from your tools.
- Germany (Frankfurt)
- Redis Cloud
- Job queue and rate limits. Sync jobs and short-lived request counters.
- Germany (Frankfurt)
- Vercel
- Web app and API. Everything the dashboard shows, while a request is served.
- Germany (Frankfurt); static pages from a global edge network
- Clerk
- Sign-in. Names, email addresses and roles of workspace members.
- United States
- Resend
- Email delivery. Recipient addresses and the digests and alerts sent to them.
- Ireland
- Sentry
- Error reports. Technical error details, without usage data or credentials.
- Germany (Frankfurt)
- Google Workspace
- Our own email. Messages you send us.
- United States and global
Only if you connect it
Slack receives the alerts and digests you route to a channel, in your own Slack workspace. Nothing is sent there until an admin connects it.
What none of them receive
Source code, prompts, completions or keystrokes. Lodeline never receives them, so no provider can.
Questions
Questions about this list, or a copy for your security review: privacy@lodeline.ai
Last updated 1 November 2026.